/* ==========================================================================
   zaixian-zixun.html 在线咨询专属样式
   母题：分诊卡（对话入口）/ 对话气泡 / 表单+留言提示右栏 / 流程时间轴
   ========================================================================== */

/* ---------- 1. 头图 + 大联系条 ---------- */
.zx-hero {
  background: linear-gradient(rgba(53, 47, 34, .86), rgba(53, 47, 34, .78)),
    url(../images/bangong.jpg) center/cover no-repeat;
  padding: clamp(130px, 15vw, 180px) 0 clamp(48px, 6vw, 76px); color: #f4f1e8;
}
.zx-hero-grid {
  display: grid; grid-template-columns: 1.35fr .9fr; gap: 36px; align-items: end;
}
.zx-copy .crumbs { color: rgba(244, 241, 232, .7); margin-bottom: 20px; }
.zx-copy .crumbs a { color: var(--khaki-200); }
.zx-copy .eyebrow { color: var(--khaki-300); }
.zx-copy .eyebrow::before { background: var(--khaki-300); }
.zx-copy h1 { color: #fff; margin: 8px 0 18px; }
.zx-lead { font-size: 16.5px; color: #e6dfcd; max-width: 600px; }

.zx-bignum {
  background: rgba(255, 253, 247, .08); border: 1px solid rgba(241, 236, 224, .25);
  border-radius: var(--radius-l); padding: 24px 26px; backdrop-filter: blur(3px);
}
.zx-bignum .bn-item { margin-bottom: 14px; }
.zx-bignum .bn-item:last-of-type { margin-bottom: 8px; }
.zx-bignum .bn-label {
  display: block; font-size: 12px; letter-spacing: .12em; color: var(--khaki-300); margin-bottom: 4px;
}
.zx-bignum .bn-phone {
  display: block; font-family: var(--font-mono); font-size: clamp(26px, 3.2vw, 34px);
  font-weight: 800; color: #fff; line-height: 1.1; letter-spacing: .01em;
}
.zx-bignum .bn-mail {
  display: block; font-family: var(--font-mono); font-size: clamp(15px, 1.8vw, 18px);
  font-weight: 700; color: #fff;
}
.zx-bignum .bn-note { font-size: 12.5px; color: rgba(244, 241, 232, .72); margin: 12px 0 0; }

/* ---------- 2. 分诊卡 ---------- */
.zx-triage-section { background: var(--mist); }
.zx-triage { display: grid; grid-template-columns: repeat(4, 1fr); gap: 18px; }
.zx-card {
  display: flex; flex-direction: column; gap: 8px;
  background: var(--paper); border: 1px solid var(--line); border-radius: var(--radius-l);
  padding: 26px 22px; box-shadow: var(--shadow-s); text-decoration: none; color: inherit;
  border-top: 3px solid var(--khaki-400);
  transition: transform .3s var(--ease), box-shadow .3s var(--ease);
}
.zx-card:hover { transform: translateY(-6px); box-shadow: var(--shadow-m); }
.zx-card-tag {
  align-self: flex-start; font-size: 12px; font-weight: 700; letter-spacing: .06em;
  color: var(--stamp); background: var(--khaki-100); border-radius: 50px; padding: 3px 12px;
}
.zx-card h3 { font-size: 17.5px; margin: 4px 0 2px; }
.zx-card p { font-size: 13.5px; color: var(--ink-soft); margin: 0; flex: 1; }
.zx-card-go { font-size: 13.5px; font-weight: 700; color: var(--khaki-700); margin-top: 8px; }

/* ---------- 3. 对话气泡 ---------- */
.zx-chat { background: var(--paper); }
.zx-chatbox {
  max-width: 820px; margin: 8px auto 0; display: flex; flex-direction: column; gap: 12px;
}
.bubble { max-width: 78%; padding: 13px 18px; border-radius: 16px; position: relative; }
.bubble p { margin: 0; font-size: 14.5px; line-height: 1.7; }
.bubble p a { color: var(--khaki-700); font-weight: 700; }
.bubble .who {
  display: block; font-size: 11.5px; letter-spacing: .08em; margin-bottom: 5px; opacity: .7;
}
.bubble.user {
  align-self: flex-start; background: var(--mist); border: 1px solid var(--line);
  border-bottom-left-radius: 4px; color: var(--ink-soft);
}
.bubble.staff {
  align-self: flex-end; background: linear-gradient(150deg, var(--khaki-500), var(--khaki-600));
  color: #fff; border-bottom-right-radius: 4px;
}
.bubble.staff .who { color: rgba(255,255,255,.85); }

/* ---------- 4. 表单 + 右栏 ---------- */
.zx-form-section { background: var(--mist); }
.zx-layout { display: grid; grid-template-columns: 1.25fr .9fr; gap: 26px; align-items: start; }
.zx-formcard {
  background: var(--paper); border: 1px solid var(--line); border-radius: var(--radius-l);
  padding: 30px 28px; box-shadow: var(--shadow-s);
}
.zx-formhead { margin-bottom: 18px; }
.zx-formhead h2 { font-size: 20px; margin-bottom: 6px; }
.zx-formhead p { font-size: 13.5px; color: var(--ink-faint); margin: 0; }
.zx-submit { width: 100%; margin-top: 6px; }

.zx-aside { display: grid; gap: 18px; }
.zx-aside-card {
  background: var(--khaki-100); border-radius: var(--radius-l); padding: 24px 22px;
}
.zx-aside-card h2 { font-size: 17px; margin-bottom: 14px; }
.zx-aside-card ul { display: grid; gap: 12px; }
.zx-aside-card li { display: flex; gap: 12px; align-items: flex-start; }
.zx-aside-card li i {
  flex: none; width: 24px; height: 24px; border-radius: 50%; font-style: normal;
  display: grid; place-items: center; font-size: 12px; font-weight: 800; color: #fff;
  background: var(--khaki-600);
}
.zx-aside-card li strong { display: block; font-size: 14.5px; margin-bottom: 2px; }
.zx-aside-card li span { font-size: 13px; color: var(--ink-soft); }
.zx-aside-img img {
  width: 100%; aspect-ratio: 16/10; object-fit: cover; border-radius: var(--radius-m); box-shadow: var(--shadow-s);
}
.zx-aside-img figcaption { font-size: 12.5px; color: var(--ink-faint); margin-top: 8px; }

/* ---------- 5. 流程时间轴 ---------- */
.zx-flow-section { background: var(--paper); }
.ask-tl { max-width: 760px; margin: 8px auto 0; }
.ask-tl .tl-row { --tw: 84px; --aw: 48px; padding: 13px 0; }
.ask-tl .tl-time { display: flex; align-items: center; justify-content: flex-end; padding-right: 16px; }
.ask-tl .tl-time em {
  font-style: normal; font-size: 13.5px; font-weight: 800; color: var(--khaki-800);
  background: var(--khaki-100); border-radius: 6px; padding: 4px 12px;
}
.ask-tl .tl-node {
  width: 30px; height: 30px; border-radius: 50%;
  background: var(--paper); border: 2.5px solid var(--khaki-500); color: var(--khaki-600);
}
.ask-tl .tl-node.anim { animation: askPulse 3s ease-in-out infinite; }
@keyframes askPulse {
  0%, 100% { transform: translate(-50%, -50%); }
  50% { transform: translate(-50%, -58%); }
}
.ask-tl .tl-row:nth-child(odd) .tl-node { background: var(--khaki-600); color: #fff; border-color: var(--khaki-600); }
.ask-tl .tl-node svg { width: 15px; height: 15px; }
.ask-tl .tl-body { padding: 4px 0 4px 26px; }
.ask-tl .tl-body h3 { font-size: 16.5px; margin-bottom: 4px; }
.ask-tl .tl-body p { font-size: 14px; color: var(--ink-soft); margin: 0; }

/* ---------- 6. CTA（本页自包含，不依赖 base.css） ---------- */
.cta-band {
  background: linear-gradient(120deg, var(--khaki-600), var(--khaki-800));
  padding: clamp(48px, 6vw, 80px) 0;
}
.cta-inner { text-align: center; max-width: 680px; margin: 0 auto; }
.cta-inner h2 { color: #fff; margin-bottom: 10px; }
.cta-inner p { color: #d9d2bf; font-size: 15px; margin-bottom: 24px; }
.cta-btns { display: flex; gap: 14px; justify-content: center; flex-wrap: wrap; }

/* ---------- 响应式 ---------- */
@media (max-width: 1024px) {
  .zx-hero-grid { grid-template-columns: 1fr; gap: 22px; }
  .zx-triage { grid-template-columns: 1fr 1fr; }
  .zx-layout { grid-template-columns: 1fr; }
}
@media (max-width: 600px) {
  .zx-triage { grid-template-columns: 1fr; }
  .bubble { max-width: 100%; }
  .ask-tl .tl-row { --tw: 60px; --aw: 36px; }
  .ask-tl .tl-time em { font-size: 12px; padding: 2px 8px; }
  .ask-tl .tl-node { width: 24px; height: 24px; }
  .ask-tl .tl-node svg { width: 12px; height: 12px; }
  .ask-tl .tl-body { padding-left: 14px; }
}